About Carpet Concepts

In 1983, three brothers opened a small flooring store in Baltimore with a clear goal: to combine expert craftsmanship with genuine customer care.

With years of hands-on installation experience, we've built the business on the values of quality and honesty, always treating every customer like family.

Over the years, we’ve built a team of experts who make every project run smoothly.

Our friendly sales staff, Chris and Brian (you can see them to the left), bring their deep product knowledge and approachable style to every interaction. They’re here six days a week, ready to guide you in picking the flooring that’s just right for your home!

Our installers are the backbone of the business. Many have been with us for decades and are trained to nationally recognized standards. Their skill, professionalism, and pride ensure every project is completed to the highest standard.

We are proud to have an A+ rating with the Better Business Bureau and maintain strong industry ties through the National Wood Flooring Association, the Mid Atlantic Floor Covering Association, and the World Floor Covering Association.

Our Licenses and Certifications:

• Fully licensed and insured in Maryland.
• Certified Flooring Installers.
• Manufacturer-trained on top flooring brands and installation best practices.

Meet Michelle, a key member of our Carpet Concepts team.

Michelle keeps everything running smoothly behind the scenes, handling scheduling and administrative tasks so every project stays organized from start to finish. Her attention to detail helps our team focus on giving you the best experience possible.

At Carpet Concepts, this attention to detail reflects our core values:

• Quality First – We only source and install premium materials.
• Customer Commitment – Your needs come first, from consultation to installation.
• Professional Integrity – Transparent pricing and clear communication every step of the way.
• Craftsmanship Pride – Every installation meets our high standards.
• Lifetime Installation Guarantee – Floors installed right, built to last.

We make your flooring project stress-free from start to finish:

1. Book Your Appointment – Schedule a free in-home measurement or visit our showroom to explore products.
2. Expert Consultation – We help you choose the right flooring based on your needs, style, and budget.
3. Accurate Quote – We provide a clear, upfront estimate, no hidden fees.
4. Professional Installation – Our dedicated in-house team handles furniture removal, old flooring disposal, and precise installation.
5. Final Walkthrough – We inspect every detail and make sure you’re completely satisfied before we leave.